When you need medical care, for things like:
  • Common illnesses and injuries
  • Changes in chronic medical conditions
  • Routine checkups and physicals
  • Medication refills
An office visit is the best and most affordable option for your regular medical care. Contact any Springfield Clinic physician by calling 217.528.7541 or 800.444.7541. You can also utilize myHealth@SC, Springfield Clinic's secure patient portal.

When you have a medical concern & need advice right away, TeleNurse can...
  • Access your medical record & history
  • Offer advice when you don't know what to do
  • Help you decide when & where to seek medical care
  • Clarify instructions & medication
  • Contact your doctor, if necessary
Experienced, registered nurses are available to you 'round the clock, every day of the year. A call to TeleNurse is FREE and available to all Springfield Clinic patients. Simply call 217.528.7541 or 800.444.7541 and ask for TeleNurse.

When you can't get an appointment with your regular doctor, but need medical care for common...
  • Illnesses like cold, flu, fever and cough
  • Injuries like cuts, burns, sprains and breaks
  • Infections of the eyes, ears, respiratory and urinary systems
  • Conditions like headache, abdominal pain, asthma
Board-certified family medicine doctors & advanced practitioners are available 365 days a year to care for your common medical problems.No appointment is ever necessary and most insurance plans consider a visit to Prompt Care the same as an office visit with your primary care provider.

When your condition is critical and you are having symptoms like...
  • Chest pain
  • Trouble breathing
  • Severe abdominal pain
  • Numbness or weakness
  • Uncontrollable bleeding
If you feel your condition is life-threatening, never hesitate to go to your local hospital Emergency Room or dial 9-1-1. If you are ever in doubt, call TeleNurse - a phone call may save you the time, anxiety and expense normally associated with an ER visit.